Mouse Keyring Privacy Policy

1. Scope and contact

This policy explains how TRY handles personal information through the Mouse Keyring app and mouse-kiring.com. It describes purposes and choices and how to exercise your rights. Send privacy questions or deletion requests to try.team.biz@gmail.com.

2. Account and device records

Google sign-in provides an account identifier and email address and name for authentication and license association and support. Mouse Keyring does not store your Google password.

We receive order identifiers and products and amounts and currency and order email and payment or refund status and timestamps from Lemon Squeezy. These support purchase verification and license delivery and accounting and dispute handling. We do not directly store full payment-card numbers.

We process license details and a hash of a randomly generated installation identifier and platform and device label and app version and last validation time. These support the three-device limit and device management and abuse prevention.

Sign-in and download requests and app connections and license activations and authenticated app launches are recorded for delivery and authentication troubleshooting and support. A download request is not proof of a completed installation. Pre-login connection requests last 15 minutes and expired requests are cleared during subsequent connection requests.

3. Information for optional features

Windows launch notifications can be requested by entering an email without signing in. We store the email and language and signup time and consent version for the requested launch notification. We do not separately verify ownership of that email. Signing up is not required to buy or use the Mac app.

Settings and image sync is off by default. If you enable it with consent in the app we store keyring settings and images and display names so devices on the same license can retrieve them. Images are converted to PNG with a maximum dimension of 512 pixels. Settings also support troubleshooting. Original file paths and screen contents and cursor coordinates are not transmitted.

Bug reports include the message you write and an optional selected attachment and filename and account email and app version and operating system and submission time. We do not automatically capture your screen. Support email and order or diagnostic details you provide are used to investigate and respond.

App images without image-sync consent and images used in the website demo stay on the device or in the browser. Synced images are private and retrievable only by authenticated devices on the same license.

4. Cookies and measurement

Essential security cookies maintain sign-in. The page URL determines the display language.

When the operator connects measurement IDs the public landing pages may use Google Analytics and Meta Pixel. No prior cookie-consent prompt is displayed and configured tools run when the page is visited. Browser DNT or GPC signals and previous refusal choices stored by this site prevent the relevant tracking.

Measurement helps assess visits and campaign sources and advertising performance. It may process public page visits and pricing or purchase-link clicks and browser or device information and cookie identifiers. Network requests may expose an IP address to the providers. We do not directly include email addresses or license keys or device credentials or settings images or report contents in analytics events. These tags are not installed on dedicated sign-in or account or license or checkout pages or the administrator site.

You can use browser tracking protection and cookie controls or Google and Meta privacy settings. Blocking essential sign-in cookies may prevent your login from being maintained. Provider processing also depends on their policies and settings and is not described as exclusively anonymous statistics.

5. External services and information transfers

We do not operate a business selling customer lists or handing them to separate partners as marketing lists. Using external services for delivery or measurement and disclosures required by law are distinct forms of processing.

Google supplies account authentication. Lemon Squeezy acts as merchant of record and processes orders and payment and tax and refunds. OpenAI Sites and Cloudflare provide website hosting and server and storage infrastructure.

Telegram receives only a new report identifier and operating system and app version and attachment indicator and administrator link for notifications. The notification excludes the report text and attachment and account email.

When Google Analytics or Meta Pixel is enabled the measurement information described above is transmitted to Google or Meta. These providers process analytics and advertising data under the relevant contracts and policies.

Global providers may process information outside Korea. Recipients and processing locations and retention arrangements depend on the feature and provider contract. Contact us for international-processing inquiries. Publishing this policy does not replace legally required notices or a valid basis for international transfers.

6. Retention and deletion

Account and license and device records are retained while needed to provide the service. Following a verified account-closure or deletion request we remove information that is no longer needed. Legally required records are retained only for the applicable purpose and period.

Where Korean e-commerce retention rules apply they require five years for contract and withdrawal and payment and supply records; three years for complaint and dispute records; and six months for advertising records. Bug reports and attachments are kept while needed for support and then deleted subject to applicable dispute-record obligations.

Windows signup information is deleted after the launch notification or withdrawal. Disabling sync or unlinking a device removes the settings and images that device stored on the server. The app retries unsuccessful deletion requests. Copies already retrieved by another device or saved by a different device may remain separately.

Administrator audit records for license reveals and status changes and device removal contain the action and target identifier and timestamp and are retained for 90 days. They exclude full license keys and passwords and report contents. Electronic records due for deletion are removed from reuse by the service.

7. Requests about your information

Email us to request access or copies or correction or deletion or account closure or processing restrictions or withdrawal of consent. We request only information needed to verify your identity and explain any restriction such as mandatory retention. Settings and image-sync consent can also be withdrawn in the app.

Applicable law may also provide portability and objection rights and the right to complain to a supervisory authority. Requests subject to GDPR are normally handled within one month. We explain any permitted extension. Exercising privacy rights does not itself reduce your purchased core features.

8. Safeguards and children

We apply safeguards including administrator access restrictions and protected communication and encrypted license information and protected authentication tokens. Sign out on shared devices and check that report attachments do not contain unnecessary personal information.

The service is not designed for children. If we learn that a child requiring parental permission under applicable law has provided information without that permission we take appropriate verification or deletion measures.

9. Policy changes

We update this page and its effective date when our processing practices or applicable requirements change. Changes with material effects on users such as collection scope or purpose follow required advance notices and legal procedures. This policy does not itself constitute consent where consent is required.